About Truck Assist Roadside

Truck Assist Roadside is powered by NTI - Australia's leading insurance specialist for trucks and heavy motor vehicles.  For over 40 years, NTI has supported and protected truck owners and operators with specialised, innovative products and services.  NTI proudly has a 99% customer satisfaction rating!

Specialised service.

By working with the transport industry and truck manufacturers, we've learnt about what matters to truck owners and operators at the roadside. With cover for breakdown, towing, diesel, lockout, glass and tyre help that's been designed specifically for Australian trucks, you can have complete peace of mind knowing your business and livelihood is protected.

We’ve got national reach.

Truck Assist has a network of skilled suppliers and technicians including the best heavy vehicle truck recovery operators in the country. Our service providers offer national assistance 24/7, 365 days a year. Whether you're travelling through regional towns, or in a metro area, our providers won't be far away.

Unlimited Access to our Customer Care team.

Our Customer Care team are there for you 24/7, 365 days a year to help you when you need us most. Our promise is that:

  • No call will go unanswered
  • We aim to answer you call within 20 seconds
  • If your call drops out and we have your number, we will call you back

Mechanics that know trucks.

Our national network of mechanics are specialists in their field. They are experienced diesel mechanics and trained in current technologies. Our roadside assistance service helps you take a load off your mind.

Customer Entitlements Brochure: