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Got questions about our services? From basic questions to complex insurance and financial queries, we’re here to help!

Have you broken down, need help with your truck or wish to deliver some feedback? Our Customer Care Team is dedicated to having your back whenever and wherever you need us!

Share your feedback online.

Whether your experience is positive or negative, your feedback is critical to ensuring we deliver outstanding service to all customers. Share your service, claims or overall Truck Assist satisfaction below. Remember, honesty is the best policy.  

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If you have a complaint about your claim experience, please read the NTI dispute process to understand your rights and our responsibility. 

If you wish to contact us about your compliment or complaint please call us on 1300 308 080.