When you're running a business and the unexpected happens, the last thing you need is to be bogged down in the insurance claims process. It’s for this reason that Truck Assist has made it fast and easy to claim on your Drive Pack truck insurance policy with the 3 R's - Ring, Repair, Road.
These 3 simple steps are a guide to help Truck Assist customers make a claim on their Drive Pack policy, and advise clients what the next steps in the process are.
The first R is ring.
Need to make a claim? Give Truck Assist a call. There's no forms. Just pick up the phone, and one of our award-winning claims experts will help you immediately, or ring you back at a time convenient for you.
Call 1800 827 747
The second R is repair.
Truck Assist has your back no matter what. That's why we will ensure your truck makes it into one of our national network of leading repairers; and here's the best part - all authorised repairs are guaranteed for life!
The third R is road.
Truck Assist are focused on getting the repairs done quickly - and getting you back on the road. It's that simple. If your truck is going to be off the road for a while, Drive Pack can even help cover your business expenses as part of your Downtime cover and optional Hire Truck cover.
Copyright 2017 NTI Limited
Insurance products are provided by National Transport Insurance, a joint venture of the insurers Insurance Australia Limited trading as CGU Insurance ABN 11 000 016 722 AFSL 227681 and AAI Limited Trading as Vero Insurance ABN 48 005 297 807 AFSL 230859 each holding a 50% share. National Transport Insurance is administered on behalf of the insurers by its manager NTI Limited ABN 84 000 746 109 AFSL 237246.